Privacy Policy

1. Information We Collect

We collect information from and about users in the following ways:

1.1 Information You Provide

• Contact Information: When you fill out a form, subscribe to our newsletter, or contact us directly, we collect information such as your name, email address, phone number, and company name.
• Service Requests: If you engage with us for services, we may collect additional information necessary to complete the service, such as project details or payment information.

1.2 Automatically Collected Information

• Cookies: We use cookies to track and store information about your interaction with our website. Cookies help us enhance user experience by remembering your preferences and providing personalized content.
• Usage Data: We automatically collect information about how you interact with our website, including your IP address, browser type, operating system, pages viewed, and time spent on each page.

1.3 Third-Party Information

We may receive information from third parties, such as analytics providers or social media platforms, that helps us understand user behaviour and improve our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: We use your personal information to deliver the services you request from us, such as marketing campaigns, design projects, and web development.
• To Improve User Experience: We analyse website usage data to optimize our site and improve the quality of your interactions with our brand.
• To Communicate With You: We may use your contact information to respond to inquiries, provide updates on our services, or send newsletters and promotional content (you may opt out of marketing communications at any time).
• To Comply with Legal Obligations: We may use or disclose your information to comply with legal obligations, protect our rights, or defend against legal claims.

3. How We Share Your Information

4BYTE does not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as hosting providers, payment processors, and analytics platforms.
• Legal Obligations: We may disclose your information when required to comply with a legal obligation or in response to a valid legal request by authorities.

4. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Update: You can request access to or correction of your personal information by contacting us at [email protected]
• Opt-Out of Marketing: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in the email or by contacting us directly.
• Cookies: Most browsers allow you to manage cookies through your browser settings. You can choose to block or delete cookies, but this may impact your experience on our site.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, or resolve disputes.

7. International Transfers

Your information may be transferred to and processed in countries other than your own. If you are located outside Ghana, please be aware that we may transfer personal information to Ghana or other countries, where data protection laws may differ from those in your jurisdiction.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

4BYTE Digital Marketing Agency

20 Manso Street, Spintex Road, Accra.
Phone: +233 26 069 1884 / +233 20 020 5059
Email: [email protected]